International Programs Group

The International Programs Group (IPG) is an independent Third Party Administrator providing claims services for the Lloyd's market in London, domestic insurers, and self-insured entities. From Lloyd’s syndicates, coverholders, and stakeholders’ perspective, we understand the care with which your claim must be handled. Our specialized team of experts has specific knowledge of the intricacies of the London market and acts in accordance with its governance requirements.

IPG takes pride in representing your best interests and client satisfaction is a top priority. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals with expertise and licensing in all jurisdictions within Canada and the United States. That’s why we are the next best thing to you being here.

The Next Best Thing to You Being Here


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Emergency Claims Services (ECS)

Your claim can require attention urgently, even outside normal business hours.

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Desktop Adjusting

End-to-end claims adjusting that reduces cycle time and offsets costs.

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Risk Management Services

Manage your risk by undergoing Risk Inspections, understanding Claim Trends, and getting the Policyholder Information.

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MI Reporting

Monitor your portfolio to your exact specifications with IPG's Management Information reports.

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Stewardship Meetings

Stewardship creates a platform to ensure our clients continue to receive the service levels that led them to IPG in the first place.

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Financial Management

Fully operational backroom to manage your Trust Account, Lineage, and Bordereau needs.