Desktop Adjusting

Hands-On and Efficient: Desktop Adjusting

Utilizing a ‘desktop’ model, our examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and also helps offset third-party adjusting costs. Under this model, our examiners handle the claim in-house by:

  • Dealing directly with the insured
  • Conducting investigations by phone
  • Providing task assignments to field adjusters
  • Quantifying, negotiating, and settling claims
  • Processing payments

By identifying claims suitable for adjustment by telephone and handling as much of the claim as possible themselves, our licensed examiners reduce your claims costs and cycle times. Contact us to learn more about our desktop adjusting services.

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